Responsible approach to Safety

We take safety seriously. Our philosophy is to preserve the spirit of adventure and quality of experience while understanding and taking steps to identify, control and prepare for the risks.

Through18 years of hard won experience we understand that a professional assessment of risk isn’t just an academic exercise. Planning for safety and your security is an essential for any responsible Tour Operator. We review each holiday in order to refine our operational procedures taking into account guest feedback and reports from guides and our local representatives.

On your holiday our worldwide team of guides & Instructors, experienced representatives and local agents are on hand to assist. So you can be secure in the knowledge that you are not alone when a long way from home. What’s more we operate a duty phone system 24 hours, 365 days of the year so someone in the UK is always on call.

H2O Active Travel operates a Safety Management system (SMS). The Policy document for this SMS is available to guests. Please contact us by email or call.